moshe@rescuecarpet.co.za 011 326 4376 or 011 326 2969

Since we know our clients value their carpets, we at Rescue Rug provide the highest quality rug cleaning service in Johannesburg. Our team is trained in the delicate process of treating all types of Oriental rugs and area rugs, be they Chinese, Indian, Persian, Pakistani, Afghani, silk, antique, hand-made, contemporary, semi-antique, or Southwestern. They may be made of wool, cotton, or otherwise—you can rest assured that our experts are the best at cleaning, repairing, and restoring your work of art.

All our products and processes are organic and environmentally friendly. Once our team is done with your area rug cleaning, you can be sure its colors will be renewed, it will smell fresh and will be soft to the touch. We have garnered our good reputation by maintaining a high standard of professionalism. We are a fully licensed and insured corporation that is able to handle any kind of cleaning project you may need. Our technicians become qualified for service only after intensive training and then another 18 months of field experience under close supervision. We promise personal attention to the specialized needs of each individual customer.

Steps of the Area Rug Cleaning Process

Our rug cleaning technician will start out by inspecting the carpet in question. They will take note of all damaged areas caused by insects, pets, vacuum accidents or furniture tears and will also advise you to voice all your requirements and concerns. This inspection will reveal all the carpet areas that may need special attention and the specialist will instruct you on what areas need special repairs

Then comes the pre-wash stage, during which we test the colorfastness of the rug and choose the right rug cleaning process for you. We then employ a special vacuuming method that makes use of use a specially designed rug cleaning machine. This machine employs micro-agitation to remove dirt. Then the rug is soaked in a cleaning solution to loosen dirt, soil, and spots and cleaned on both sides. The rug is subsequently rinsed of all cleaning solution. This process is very thorough, since improperly rinsed rugs will attract new dirt.

After the rug cleaning process has ended and the rug has been dried, groomed and sanitized, you can choose to have us treat your carpet with optional Dupont Teflon carpet protector. This special solution will help prevent future dirt and spills. Once it’s all been said and done, we advise you to walk with our technician and inspect the carpet. We will instantly re-clean any carpet areas that you are not 100% satisfied with and replace any furniture that was moved prior to the carpet cleaning.

Contact Us!

We are looking forward to hearing from you. Call or email us if you want to schedule an appointment with one of our friendly and knowledgeable consultants, or if you want to ask for any further information on our rug cleaning, Oriental and area rug cleaning services. We can set up a free in-home consultation for you and can assure you that all our products and services are 100% guaranteed. We will offer to reclean your rug completely for free if you’re not entirely happy with our area rug or oriental rug cleaning. Before delivering the area rugs back to our clients we inspect the rug once more, in order to make sure every item has been cleaned as well as possible. Additionally, our services are totally environmentally friendly, since the cleaning solutions we use are non-toxic, safe and biodegradable.